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| Cisco Network Support
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Description: Our Cisco Network Support test measures your knowledge of maintaining an Internet Protocol network using Cisco routers. Designed for experienced telecom engineers, this test covers the following topics: Hardware Architecture, IOS/Command Line, LAN Switching, OSI Model, Routing Protocols, TCP/IP, Traffic and Device Management, Troubleshooting, and WAN and VoIP Technologies.
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| This test is associated with a Job Role. Please visit
the Job Role Center for more details.
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- Hardware Architecture
- Identifying Components
- Interfaces and Cabling
- Router & Switch Features
| - IOS/Command Line
- CDP Functions
- Configuration Commands
- Configuration Modes
| - LAN Switching
- Etherchannels
- Ethernet Switching
- Spanning Tree & Enhancements
- VLANs and 802.1q Trunking
- Wireless
| - OSI Model
- Connection-oriented -vs- Connectionless
- Data Encapsulation
- Layer Identification
- MAC Addressing
- Port/Socket Concepts
| - Routing Protocols
- (Un)Equal Cost Load-Balancing
- BGP
- Distance Vector -vs- Link State
- IGRP/EIGRP
- OSPF
- RIP/RIP v2
- Routing Tables
| - TCP/IP
- ICMP
- IP Address Classes & Masks
- IP Network Layer
- IP Transport Layer
- NAT
| - Traffic and Device Management
- Authentication, Authorization and Accounting (AAA)
- High Availability
- Qos
- SNMP
- Standard, Extended, and Named ACLs
- TACACS+ and RADIUS
| - Troubleshooting
- Controlling IOS Logging
- Debugging
- SPAN sessions
- Using the ARP, CAM, and Routing tables
| - WAN and VoIP Technologies
- Frame Relay
- GRE and IPSec Tunneling
- MPLS
- VPN
- Voice Over IP (VoIP)
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