Test Center

Cisco Network Support

Description:

Our Cisco Network Support test measures your knowledge of maintaining an Internet Protocol network using Cisco routers. Designed for experienced telecom engineers, this test covers the following topics: Hardware Architecture, IOS/Command Line, LAN Switching, OSI Model, Routing Protocols, TCP/IP, Traffic and Device Management, Troubleshooting, and WAN and VoIP Technologies.

This test is associated with a Job Role. Please visit the Job Role Center for more details.

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Test Outline

Hardware Architecture
Identifying Components
Interfaces and Cabling
Router & Switch Features
IOS/Command Line
CDP Functions
Configuration Commands
Configuration Modes
LAN Switching
Etherchannels
Ethernet Switching
Spanning Tree & Enhancements
VLANs and 802.1q Trunking
Wireless
OSI Model
Connection-oriented -vs- Connectionless
Data Encapsulation
Layer Identification
MAC Addressing
Port/Socket Concepts
Routing Protocols
(Un)Equal Cost Load-Balancing
BGP
Distance Vector -vs- Link State
IGRP/EIGRP
OSPF
RIP/RIP v2
Routing Tables
TCP/IP
ICMP
IP Address Classes & Masks
IP Network Layer
IP Transport Layer
NAT
Traffic and Device Management
Authentication, Authorization and Accounting (AAA)
High Availability
Qos
SNMP
Standard, Extended, and Named ACLs
TACACS+ and RADIUS
Troubleshooting
Controlling IOS Logging
Debugging
SPAN sessions
Using the ARP, CAM, and Routing tables
WAN and VoIP Technologies
Frame Relay
GRE and IPSec Tunneling
MPLS
VPN
Voice Over IP (VoIP)