Behavioral Interviewing (U.S.)

Test Outline


Analysis
Calculating Score/Rating Assessment
Cause/Effect Relationships
Compiling Data/Facts
Deciphering Data
Decision-making
Behavioral Interview Techniques
Analyzing Situations/Data
Designing Questions
Editing
Interviewing Techniques
Planning Systematically
Behavioral Traits
Behavior Identification
Behavior Observation
Discretion
Independent Judgment
Organizational Behavior Principles/Practices
Performance Evaluation
Performance Management Measures/Processes
Business Dynamics
Business Planning
Business Products/Services
Culture Awareness
Diversity Awareness
Workflow and Product Process Flows
Communication
Basic Communication Model
Listening
Non-verbal Communication
Concern for Order and Quality
Conceptual Thinking
Delegation
Prioritizing
Quality Systems
Sequencing Data/Activities
Validating Information
Forms
Creating Forms
Interview Guides, Forms, Evaluations
Organization of Forms
Recording Information in Forms
Sorting Forms/Files
Information Seeking
Interpreting Statistical Information
Managing Acquired Data
Record Keeping
Researching
Soliciting Input
Time Management
Updating Information
Interview Process
Coordinating Activities/Events
Designing Products/Activities
Examining
Facilitating
Interviewing
Scheduling Interview/Meetings
Legal Obligations
Employment Equity
Government Legislation
Human Rights
Investigating
Monitoring Laws/Legislation
Oral/Written Communication
Counseling
Group Facilitation
Negotiation
Verbal Communication
Written Communication
Situational Leadership
Coaching
Conflict Resolution
Empathy
Leadership Styles
Motivating
Self-control

 

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