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Computer Technical Support
Description:
Our Computer Technical Support test measures your knowledge of how to set up and maintain a PC. It is designed for IT professionals who are responsible for end-user hardware support. This support could be face-to-face or via a help desk. It is designed for the experienced user, but an average performer in this role should pass this test. This test covers the following topics: Backup and Recovery, Device Support Software, Hardware Components, Hardware Troubleshooting, Network Troubleshooting, New Hardware Installation, Peripheral Troubleshooting, Security, and Biometrics.
This test is associated with a Job Role. Please visit the Job Role Center for more details.
Once you request a test, your Personal Identification Number (PIN) will be stored in your My Plan for easy access. You will have 90 days in which to take the test you requested.
Test Outline
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