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Medical Office Skills (U.S.)


Our Medical Office Skills (U.S.) test measures your knowledge of the office skills involved in medical offices. Designed for office personnel, this test covers the following topics: General Knowledge, Operations, Facility Maintenance/Safety, Patient Charts/Medical Records, Collections, Billing, Insurance Coverage, Biomedical Waste, Medical Terminology, Employee Relations, and Ethics. This test will verify an individual's knowledge of the concepts and subjects tested. The results of this test do not imply that the individual possess the necessary skills to perform a specific procedure, nor treatment, nor is licensed, nor authorized, to practice any health care profession under any applicable laws.

This test is associated with a Job Role. Please visit the Job Role Center for more details.


Once you request a test, your Personal Identification Number (PIN) will be stored in your My Plan for easy access. You will have 90 days in which to take the test you requested.

Test Outline

Accounts Payable/Receivable
Insurance Billing
Insurance Forms
Medical Office Forms
Patient Responsibility
Employee Relations
Employee Training
Ongoing Training
Facility Maintenance/Safety
Employee and Patient Safety
Environmental Programs
Equipment Maintenance and Repairs
Radiation Exposure/Monitoring
General Knowledge
Employee Ethics and Legal Issues
Physician Responsibility
Staff Responsibility
Insurance Coverage
Benefit Information
Types of Coverage
Medical Terminology
General Terms
Medical Transcription
Specific Terms
After Hours Coverage
Biomedical Waste Description
Biomedical Waste Disposal
Medical Procedures
Patient Appointments
Public Areas
Special Accommodations / ADA
Telephone Etiquette
Patient Charts/Medical Records
Release of Information